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A. Introduction

1. The privacy of visitors to our website is very important to us, and we are committed to preserving it. This policy explains what we do with your personal information.
2. Consenting to the use of cookies in accordance with the terms of this policy when you first visit our website allows us to use cookies each time you visit our website.

B. Types of data collected?

If you visit our site, the following data may be collected, stored and used:
1. Information about your computer, including your IP address, geographic location, telephone number, browser type, browser version and operating system.
2. Information about the number of visits to and your use of this Web site, including the referring source, length of visit, pages viewed and Web site navigation paths.
3. Information you enter when registering on our website, such as your email address.
4. The information you enter when completing a contact form, when communicating with our teams via chat, when requesting a callback or when making an appointment. (Information required to carry out the requested interaction: surname, first name, telephone number, e-mail address, date of birth, gender, details of the request, etc.).
5. Information you enter to subscribe to our e-mails and/or newsletters.
6. Information that you post on our website with the intention of publishing on the Internet (posting comments).
7. Any other personal information you send us.

C. Use of personal data

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
We may use your personal information for the following purposes:
1. Administering our website and activities
2. Customize our website for you
3. Allow you to use the services available on our website
4. Provide the services requested through our website
5. Send you commercial and/or marketing communications
6. Send you e-mail notifications that you have specifically requested.
7. By sending you our newsletter by e-mail if you have subscribed (you can unsubscribe at any time).
8. Deal with inquiries and complaints made by or about you in relation to: our website
9: Keep our website secure and prevent fraud.
10. Verify compliance with the terms and conditions governing the use of our website services.
11. Organize competitions
12. Manage requests for access, rectification and opposition.
13. Other uses
We will not, without your express consent, provide your personal information to any third party for their direct marketing or that of another third party.

D. Disclosure of personal information

We may disclose your personal information to our employees or officers, insurers, professional advisors, agents, suppliers or subcontractors as reasonably necessary for the purposes set out in this policy.
However, we reserve the right to use your personal data or to make them public if required by law, if necessary to safeguard the integrity of the website, to comply with your request, or to cooperate in legal proceedings or matters of public interest.
Except as provided in this policy, we will not provide your personal information to third parties.

E. Use of Cookies

1. Cookie retention period
We use cookies to guarantee you the best experience on our site.
Google Analytics: These cookies collect anonymous information about how visitors use our website. The aim is to improve our website and better adapt it to visitors' needs. We do not collect any personal data. Data retention period: 38 months.
2. Purpose of cookies
Cookies may be used for statistical purposes, in particular to optimize services rendered to the User, based on the processing of information concerning access frequency, page personalization, operations carried out and information consulted.
You are informed that the publisher of this website may place cookies on your terminal. The cookie records information relating to your browsing on the service (the pages you have consulted, the date and time of consultation, etc.) which we can read during your subsequent visits.
3. The User's right to refuse cookies
You acknowledge that you have been informed that the Editor of this website may use cookies. If you do not wish cookies to be used on your terminal, most browsers allow you to disable cookies via the settings options.

F. Technical data retention

1. Technical data retention period
Technical data is kept for the time strictly necessary to achieve the above-mentioned purposes.

G. Personal data retention and anonymization periods

1. Data retention for the duration of the contractual relationship
Personal data that is processed is not kept beyond the time required to fulfill the obligations defined when the contract was concluded, or beyond the predefined duration of the contractual relationship.
2. Retention of anonymized data beyond the contractual relationship / after deletion of the customer account.
We keep personal data only for as long as is strictly necessary for the purposes described in this privacy policy. After this period, it will be anonymized and kept exclusively for statistical purposes, and will not be used in any way whatsoever.
3. Deleting data after account deletion
Data purging procedures are in place to ensure that data is effectively deleted as soon as the retention or archiving period required to fulfill the specified or imposed purposes has been reached. You also have the right to delete your data at any time by contacting the Editor of this website.

H. Changes to this Privacy Policy

We may update this policy from time to time by posting a new version on our website.

I. Informing the User in the event of a security breach

We undertake to implement all appropriate technical and organizational measures to guarantee a level of security appropriate to the risks of accidental, unauthorized or illegal access, disclosure, alteration, loss or destruction of your personal data. In the event that we become aware of unlawful access to your personal data stored on our servers or those of our service providers, or of unauthorized access resulting in the risks identified above, we undertake to :
1. Notify you of the incident as soon as possible;
2. Examine the causes of the incident and inform you;
3. Take all reasonable measures to mitigate any negative effects and damages that may result from the said incident.

J. Limitation of liability

Under no circumstances may the undertakings set out in the points above concerning notification in the event of a security breach be assimilated to any acknowledgement of fault or responsibility for the occurrence of the incident in question.

K. Data access and portability

You can request access to your personal data at any time, and you also have the right to rectify, modify or delete your data. You may also be provided with a copy of your data. This data must be provided in an open and easily reusable format.

L. Pre-merger / pre-acquisition information

In the event that we take part in a merger, acquisition or any other form of asset transfer, we undertake to guarantee the confidentiality of your personal data and to inform you before they are transferred or subjected to new confidentiality rules.

Mr. Plainte

You have the right to lodge a complaint with the data protection authority: https://autoriteprotectiondonnees.be[/vc_column_text][/vc_column][/vc_row]